Policies & Shipping
Orders for in-stock items will be processed within 2-4 business days. Once a label is created, no changes can be made to your order.
Shopify automatically calculates shipping rates based on your location and the weight of your package. During warmer months, packages will be mailed only at the beginning of each week to avoid sitting in hot trucks over the weekend. This may delay receipt of your order by a few days.
Customers who live in the greater Mechanicsburg, PA area may elect to pick up orders in person. The Upper Allen Police Department offers product exchange locations in their parking lot located at 100 Gettysburg Pike, Mechanicsburg, PA 17055. The location is monitored 24/7 by video. This allows for the safety of both the customer and the vendor.
If you wish to pick up your purchases in-person, select "Pick up - Mechanicsburg, PA" under shipping method. Include your email address or phone number in the "contact" box on the checkout page. We will reach out to set up a day & time that is convenient.
Unfortunately, due to the nature of our products, we cannot accept returns. However, we want you to be satisfied with your purchases. If there is an issue, please contact us at email@example.com. Be sure to include your name and a phone number at which you can be contacted. A representative will get in touch with you in order to come up with a solution.